taylor 414ce.

How we Began

Musician's Friend was founded in 1983 by Rob and DeAnna Eastman. Newly married, the Eastmans financed the start-up with a $5,000 loan from Rob's parents and ran the business out of their suburban California garage. Eventually relocating headquarters from San Diego to a dairy barn in Southern Oregon, Rob and DeAnna, along with brother-in-law, Al Dinardi, grew the business into a prominent direct marketer of music gear.

Our first catalog was just a simple two-color flyer offering discounted guitar strings and a handful of other accessories. With a combination of hard work and intimate knowledge of the music business, things quickly changed. We were among the earliest catalog marketers of music gear and the first to focus on rock-band gear, so we experienced amazingly rapid growth.

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We’ve come a long way from our dairy barn. Today we have multiple locations around the U.S. to provide quick delivery and excellent customer service. Our corporate headquarters is based in sunny Westlake Village, CA. Our two support centers reside in Salt Lake City, Utah and Indi ana polis  , Ind. Finally, our 700,000 ft distribution center is in Kansas City. Mo  

      

                                                                                                                                                                                                                                                                                                                                                                                                                                                

                                    


 Kansas City Distribution Center (KCDC) Facts

• Average orders shipped each day: 9,000 – 10,000

• Over 90% of orders placed by noon will be picked and shipped that day

• The KCDC floor space could hold 12 football fields

• The facility recycles 80 tons of material per month (approx. 2 million pounds per year)

• All burnable trash material is sent offsite to provide fuel for cement kilns, reducing trash to the landfill to less than one dumpster per month.    

taylor 414ce